privacy policy
Privacy Policy
Privacy Policy for The Beauty Institute Australia
The Beauty Institute Australia Pty Ltd ABN 39 697 467 511 (“The Beauty Institute”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, purchase a course, enrol in training, interact with our services, or communicate with us.
This Privacy Policy is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable.By using our website or services, you agree to this Privacy Policy.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, purchase a course, enrol in training, interact with our services, or communicate with us.
This Privacy Policy is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable.By using our website or services, you agree to this Privacy Policy.
1. What Information We Collect
We may collect personal information including:
Personal Details
- full name
- email address
- phone number
- billing address
- shipping address
- date of birth (where required)
- account login details
- parent or guardian details where required
Payment Information
Payments are processed through secure third-party payment providers.
We may collect payment transaction details; however, we do not store full credit card information directly.
Payment providers may include:
We may collect payment transaction details; however, we do not store full credit card information directly.
Payment providers may include:
- Stripe
- Afterpay
- WalletPay
- other approved payment platforms
Course & Student Information
If you enrol in a course, we may collect:
- enrolment details
- purchased course history
- assessment submissions
- practical video submissions
- uploaded images
- trainer communications
- student support enquiries
- certificate completion records
- course progress data
- login activity
Technical Information
When you use our website, we may collect:
- IP address
- browser type
- device type
- operating system
- pages visited
- time spent on pages
- referring website
- click activity
- cookies
- analytics data
Marketing Information
If you subscribe to updates or interact with our advertising, we may collect:
- email marketing preferences
- enquiry form submissions
- campaign engagement
- social media interactions
- lead generation information
2. How We Collect Information
We collect information when you:
- visit our website
- complete an enquiry form
- purchase a course
- create a student account
- upload practical assessments
- upload photos or videos
- communicate with trainers
- request support
- subscribe to newsletters
- interact with advertisements
- participate in promotions
- contact us by email, phone, live chat, or social media
- attend webinars, mentoring sessions, or live support sessions
3. Why We Collect Your Information
We may use your information to:
- provide courses and educational services
- create and manage your student account
- process payments
- ship training kits and materials
- provide trainer support
- review practical submissions
- assess course progress
- issue certificates of completion
- communicate about your enrolment
- troubleshoot technical issues
- improve our website and services
- conduct analytics
- send marketing communications
- prevent fraud
- verify identity
- investigate suspicious transactions
- comply with legal obligations
4. Marketing Communications
We may send you:
You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.
- course information
- promotions
- newsletters
- educational updates
- special offers
- announcements
You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
These technologies may include:
You may disable cookies through your browser settings, however some website functionality may be affected.
- improve user experience
- remember preferences
- analyse website traffic
- monitor campaign performance
- improve advertising relevance
- track conversions
These technologies may include:
- browser cookies
- Google Analytics
- Meta Pixel
- remarketing tools
- advertising conversion tracking tools
You may disable cookies through your browser settings, however some website functionality may be affected.
6. Third-Party Services
We may share information with trusted third-party providers who assist us in operating our business.
These may include:
These may include:
Learning Platform
- LearnWorlds
Payment Providers
- Stripe
- Afterpay
- WalletPay
Shipping & Delivery
- Australia Post
- Courier Providers
Marketing & Analytics
- Meta (Facebook / Instagram)
- Google Analytics
- Email marketing platforms
- CRM platforms
- Lead generation software
Technical & Website Providers
- hosting providers
- software vendors
- website developers
- customer support systems
- automation platforms
These providers may handle your information according to their own privacy policies.
The Beauty Institute Australia is not responsible for the privacy or security practices of independent third-party providers.
7. Overseas Disclosure
Some of our third-party providers may store or process personal information outside Australia.
By using our services, you acknowledge and consent to overseas disclosure where necessary for service delivery.
We take reasonable steps to ensure providers manage information appropriately.
By using our services, you acknowledge and consent to overseas disclosure where necessary for service delivery.
We take reasonable steps to ensure providers manage information appropriately.
8. Storage & Security
We take reasonable steps to protect your personal information from:
Security measures may include password protection, restricted access, secure software platforms, and trusted third-party infrastructure.
However, no online transmission or electronic storage system can be guaranteed as completely secure.
- misuse
- interference
- unauthorised access
- modification
- disclosure
- loss
Security measures may include password protection, restricted access, secure software platforms, and trusted third-party infrastructure.
However, no online transmission or electronic storage system can be guaranteed as completely secure.
9. Student Accounts & Login Security
Students are responsible for maintaining the confidentiality of their login credentials.
Student accounts are intended for individual use only.
Students must not share account access, login details, or course access with others.
The Beauty Institute Australia is not responsible for unauthorised access resulting from shared, unsecured, or compromised login credentials.
Student accounts are intended for individual use only.
Students must not share account access, login details, or course access with others.
The Beauty Institute Australia is not responsible for unauthorised access resulting from shared, unsecured, or compromised login credentials.
10. Practical Video Submissions & Student Content
If you submit videos, photos, practical assessments, testimonials, reviews, or other materials as part of your course:
We will not publicly use identifiable student content for marketing purposes without consent.
Students must not upload confidential third-party material without permission.
- these may be reviewed by trainers
- they may be stored within our systems
- they may be used for educational administration
- they may be used for quality assurance and student support purposes
We will not publicly use identifiable student content for marketing purposes without consent.
Students must not upload confidential third-party material without permission.
11. Live Sessions, Coaching & Recorded Support
Where live support sessions, webinars, coaching calls, mentoring sessions, demonstrations, or training calls are provided, these may be recorded for educational, quality assurance, staff training, or internal business purposes.
By participating in these sessions, you consent to recording where applicable.
By participating in these sessions, you consent to recording where applicable.
12. Intellectual Property Protection
All course materials, manuals, videos, templates, assessments, downloads, worksheets, educational resources, and online content remain the intellectual property of The Beauty Institute Australia.
Students must not:
without prior written permission.
Unauthorised use may result in immediate course termination and legal action.
Students must not:
- copy
- reproduce
- share
- distribute
- record
- screenshot for redistribution
- resell
- upload elsewhere
- provide access to others
without prior written permission.
Unauthorised use may result in immediate course termination and legal action.
13. Fraud Prevention
We may use personal information to verify identity, prevent fraudulent activity, investigate suspicious transactions, and protect our students, business, payment systems, and intellectual property.
14. Accessing or Correcting Your Information
You may request access to personal information we hold about you.
You may also request corrections where information is inaccurate, incomplete, or outdated.
Requests may be made by contacting us.
You may also request corrections where information is inaccurate, incomplete, or outdated.
Requests may be made by contacting us.
15. Data Breach Response
If we become aware of a data breach involving personal information where notification is required under applicable law, we will take reasonable steps to investigate, contain, and notify affected individuals where required.
16. Retention of Information
We retain personal information only as long as reasonably necessary for:
- educational administration
- legal compliance
- dispute resolution
- fraud prevention
- business operations
17. Minors
Students under 18 years of age may only enrol with parent or guardian consent where permitted.
We may collect parent or guardian contact information where required for enrolment administration and student support.
We may collect parent or guardian contact information where required for enrolment administration and student support.
18. Complaints
If you have concerns regarding privacy or how your personal information has been handled, please contact us first.
Privacy enquiries:
privacy@thebeautyinstitute.com.au
If unresolved, complaints may be made to:
Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au
Privacy enquiries:
privacy@thebeautyinstitute.com.au
If unresolved, complaints may be made to:
Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au
19. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on our website.
Updated versions will be published on our website.
20. Contact Us
The Beauty Institute Australia Pty Ltd
ABN 39 697 467 511
Phone: 1300 277 114
Email: hello@thebeautyinstitute.com.au
Privacy enquiries: privacy@thebeautyinstitute.com.au
Website: www.thebeautyinstitute.com.au
ABN 39 697 467 511
Phone: 1300 277 114
Email: hello@thebeautyinstitute.com.au
Privacy enquiries: privacy@thebeautyinstitute.com.au
Website: www.thebeautyinstitute.com.au
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